Rights defender evidence collection process

1. Mini Program Evidence Collection

Program verification - start screen recording

Me - Settings - About WeChat - Check WeChat version

↩️Return

Me - click on the personal page at the top - record WeChat ID and QR code business card

↩️Return

Search - enter the name of the forensic applet - View - click Federated Trust_Timestamp Verification ...

——Click on the program name——Click on the account subject——Click on ↓ for more information for detailed view

2. Public account evidence collection

Program verification - start screen recording

Me - Settings - About WeChat - Check WeChat version

↩️Return

Search the name of the official account - click > View detailed information of the official account - the hidden parts need to be opened ↓ for detailed view - Trademark protection, if necessary, click to view

(Including the full name of the enterprise, enterprise type, date of establishment, unified social credit code, business scope, etc.)

3. Chat record evidence collection

Program verification - start screen recording

Mobile phone number/WeChat ID retrieval (can also be confirmed through self-identification, ID, and bill information in chat) - View WeChat name, avatar, and WeChat ID

Important voice clues in WeChat records need to be converted into text during recording

Transfer evidence collection process: Me - Service - Wallet - Bill - Frequently Asked Questions - Download the bill - Use as proof material - Fill in the start and end dates - Sending email address - Confirm identity information - Obtain the decompression code and Transaction details proof link

4. Evidence collection from public account articles

Click on the picture part to view the details, click on the related video to play, and record sharing, favorites, likes and other data at the bottom of the article. To read the original text link, you need to click to view the jump link and content.

5. Audio and video forensics

Remember to click on the microphone button before the rights defender starts recording

Return to Rights Defender - Stop recording screen - Solidify video - End of evidence collection

6. Shopping software forensics

  • Online shopping stage: Rights defender recording and verification - check shopping software version information - check forensic account information - search store name - check store details, including store name, company name, location, company qualifications 👆You need to click to view ——Search for evidence collection items in the store ——Play product videos + browse promotional pictures in sequence ——Purchase products and select the delivery address of Fengchao Express Cabinet ——Query the detailed information through the order ——Click on the transaction snapshot to view ——For non-genuine or For infringing products, you can inquire through customer service and retain evidence.
  • Offline evidence collection stage: brush (refresh the geographical location) - record (record the surrounding environment of the express cabinet, pick-up code) - unpack (complete packaging, express delivery number, check the product) - seal (encapsulate with marker) [ Related links Starts at 35 minutes]
  • Express track evidence collection: Rights defender recording and verification - View shopping software version information - View forensic account information - View shopping information - View order details page - View receipt information, order number, detailed information (including express delivery order No., route information expansion) - view detailed information of purchased products
  • Evidence submission stage: online shopping stage, offline evidence collection stage, electronic data source files corresponding to express delivery track evidence collection + trusted timestamp (*.tsa) + certification certificate (*.pdf) + physical evidence = 9 files in total + 1 physical copy, the CD 🖸 or USB flash drive + the goods will be delivered to the offline court session, and the evidence will be submitted through the judicial institution’s evidence system + the physical evidence will be mailed to the judge during the online court session.

7. Remember to preserve the above evidence after collecting it

Choose to upload the evidence on the evidence page of the Rights Guard APP - log in to the trusted timestamp electronic evidence collection platform - view the mobile phone screen recording for evidence collection - download the original + pdf + tsa - offline court sessions need to be burned to a CD 🖸 or place a USB flash drive Submit to the court/upload documents to the judicial institution’s evidence system during online hearings

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